It's Not Business As Usual

Our COVID-19 Response Plan

At FAR OUT ADVENTURE HUB, we're not taking the virus situation lightly.  This pandemic has devastated both our business and our community, and we need to be part of the solution while still carrying on what we love to do.  As you've heard a million times by now, if you're sick then stay home.  But if you are feeling well and can abide by physical distancing protocols, we're pleased to have you.  Here's what we've put in place for the safety of everyone.

Offer a completely online booking process for little to no face-to-face interaction

Provide curbside pickup or delivery at no additional cost

Clean rental equipment after/before each use

Provide contactless (tap) pay options for in-store transactions

Encourage physical distancing at our place of business

Provide facilities for, and encourage, handwashing and hand sanitizing

Regularly clean contact points including the payment terminal, clipboards and washroom facilities

Equipping our shuttle vehicle with a barrier between the driver and patrons, and cleaning contact points after each use

Questioning customers on their current health, contact and travel history before boarding the shuttle vehicle

Transporting one customer group at a time

Requiring employees to stay home if there is any indication of illness

Waiving our cancellation policy for those who are showing any symptoms of the illness or are in isolation

Everyone stay strong, be kind, stay healthy!

 

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