It's Not Business As Usual
Our COVID-19 Response Plan
At FAR OUT ADVENTURE HUB, we're not taking the virus situation lightly. This pandemic has devastated both our business and our community, and we need to be part of the solution while still carrying on what we love to do. As you've heard a million times by now, if you're sick then stay home. But if you are feeling well and can abide by physical distancing protocols, we're pleased to have you. Here's what we've put in place for the safety of everyone.
Offer a completely online booking process for little to no face-to-face interaction
Provide curbside pickup or delivery at no additional cost
Clean rental equipment after/before each use
Provide contactless (tap) pay options for in-store transactions
Encourage physical distancing at our place of business
Provide facilities for, and encourage, handwashing and hand sanitizing
Regularly clean contact points including the payment terminal, clipboards and washroom facilities
Equipping our shuttle vehicle with a barrier between the driver and patrons, and cleaning contact points after each use
Questioning customers on their current health, contact and travel history before boarding the shuttle vehicle
Transporting one customer group at a time
Requiring employees to stay home if there is any indication of illness
Waiving our cancellation policy for those who are showing any symptoms of the illness or are in isolation
Everyone stay strong, be kind, stay healthy!